Field Reps
Log a Visit
How a rep documents the outcome of a visit to a merchant directly from the mobile app.
Updated 13 Aug 2026
Description
The Log a Visit page lets a rep document visit details immediately after finishing, including the outcome, notes, and any order taken, so the data is reflected directly in management reports.
Page Components
- Merchant selection (auto-filled if the visit was started from "My Visits Today").
- A visit outcome field (sale made, no interest, closed, follow up later).
- A text notes field.
- The ability to attach a photo.
- A "Create Order" button if the merchant wants to purchase.
Steps
- From "My Visits Today", click the required visit, or go directly to "Log a Visit" and select the merchant.
- Choose the visit outcome from the list.
- Add notes about the visit if any.
- Attach a photo if needed (such as the shop front or product display).
- If the merchant wants to order, click "Create Order" to add products directly.
- Click "Save" to finish the visit and record it in the visit log.