Knowledge Center

01 Account Login Learn how to log in to your E-Fatorah account and securely access your control panel. 02 Account Register A complete guide to creating a new E-Fatorah account and setting up your business to start... 03 Account Reset Password Steps to regain access to your E-Fatorah account by securely setting a new password. 04 Sales Sales Invoices Learn how to create, print, and share ZATCA-compliant sales invoices in E-Fatorah. 05 Sales Sales Returns Learn how to create a sales return invoice in E-Fatorah when a customer returns a product. 06 Settings Branches How to add and manage your business branches in E-Fatorah to organize sales and inventory... 07 Sales Customers Manage your customer database in E-Fatorah, from adding customers to tracking balances and... 08 Sales Quotations How to create a professional price quotation for a customer and convert it into a sales in... 09 Settings Reports Explore sales, purchases, inventory, and profit reports in E-Fatorah to make better decisi... 10 Settings Tax Declaration How to prepare a periodic tax declaration report from your sales and purchases data in E-F... 11 Inventory Categories Organize your products into main and sub-categories to simplify selling and searching in E... 12 Inventory Products A complete guide to adding products and managing their prices, barcodes, and stock in E-Fa... 13 Inventory Units Manage units of measure for products, such as piece, carton, and kilogram, in E-Fatorah. 14 Inventory Custom Fields Add extra fields specific to your products to record data not covered by default fields in... 15 Settings Cash Boxes Manage cash boxes for each branch or POS terminal, with opening/closing sessions and recon... 16 Purchases Purchase Invoices Record purchase invoices from suppliers and automatically update stock quantities in E-Fat... 17 Purchases Purchase Returns How to return products to a supplier and automatically update stock and the supplier's bal... 18 Purchases Suppliers Manage supplier data and track their balances and purchase invoices in one place. 19 Inventory Stocktaking Perform a periodic stocktake to reconcile actual warehouse quantities with system-recorded... 20 Inventory Transfer Requests Create product transfer requests between branches or warehouses and track their status unt... 21 Inventory Received Transfers Review and confirm receipt of incoming product transfer requests from other branches or wa... 22 Store Store Settings Set up your online store's name, logo, colors, and available payment methods. 23 Store Shipping Settings Define delivery zones and shipping costs for your online store orders. 24 Store Branch Pickup Addresses Enable the option to pick up an order directly from one of your branches instead of delive...